Job Description
Replenishment Team Associate
This position is responsible for the operation of a department. An individual in this position will be expected to perform additional job related responsibilities and duties as assigned and/or necessary.
Essential Functions
A n individual must be able to successfully perform the essential functions of this position with or without a reasonable accommodation.
Maintains inventory accuracy for the facility by binning and picking merchandise; utilizing the inventory management system; completing bin audits; w orking inventory exceptions; and correcting shelf capacities.
Maintains merchandise presentation by stocking and rotating merchandise; removing damaged or out-of-date goods; setting up, cleaning, and organizing product displays; signing and pricing merchandise according to company policies and procedures; and securing fragile and high-shrink m erchandise.
Maintains area of responsibility in accordance with company policies and procedures by handling claims and returns; zoning the area; arranging and organizing merchandise and supplies; identifying shrink and damages; and maintaining work environment according to company policies and p rocedures.
Receives and stocks merchandise throughout the facility and organizes and maintains the backroom by following company safety, cleaning, and operating procedures; utilizing equipment according to company policies and procedures; setting up product displays; maintaining modular integrity; r eceiving, sorting, staging, and delivering merchandise; and completing paperwork, logs, and other required documentation.
Helps ensure the proper execution of the customer inventory flow process, the maintenance of backroom standards, the correct processing of freight, a nd the readiness of backroom for incoming freight.
Provides customer service by acknowledging the customer; identifying customer needs; assisting with purchasing decisions; locating merchandise; r esolving customer issues and concerns; and promoting products and services.
Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; a nd applying these in executing business processes and practices.
Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and r ecommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.
Competencies
A n individual must be proficient in each of the competencies listed below to successfully perform the responsibilities of this position.
Customer/Member Centered: Serve the Customer/Member - Shows care and concern when serving our customers/members. Asks questions in order to understand customer/member needs. Uses policies and information in order to exceed customer/member expectations. Finds and uses the right r esources (people, products, tools) at the right time in order to resolve customer/member requests.
Judgment: Make Effective Choices - Uses policies, procedures, and/or guides to make good choices. Uses data and facts in order to make day-to-day d ecisions and involves others as needed. Recognizes what might be a problem and informs those who can correct it.
Planning and Improvement: Plan for and Improve Work - Accepts responsibility and meets expectations for own work. Identifies steps needed in order t o carry out work as required.
Influence and Communicate: Share Information - Listens to others and asks questions to learn about what is needed. Communicates the right i nformation to associates and leaders when they need it. Communicates in a respectful and professional manner.
Execution and Results: Get Results - Makes sure work is done correctly. Works on top priorities first. Makes a consistent effort to get results. Meets d eadlines. Takes action in order to solve problems so work can be completed in a timely manner.
Ethics and Compliance: Perform to Ethical Standards - Follows company policies and procedures (for example, the Ten Foot Rule). Shows integrity a nd ethical behavior in all work situations. Reports ethical and compliance issues promptly.
Adaptability: Adapt - Adapts to changing work demands. Stays focused on own work when faced with change or difficulties. Stays open to and learns f rom assignments and feedback.
Physical Activities
T he following physical activities are necessary to perform one or more essential functions of this position.
M oves up and down a ladder.
Communicates effectively in person or by using telecommunications equipment.
Published On 02/03/2020 This job description supersedes all prior descriptions Page 1 of 3
WMFH15696
Job Description
Replenishment Team Associate
G rasps, turns, and manipulates objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
V isually locates merchandise and other objects.
V isually inspects equipment.
R eaches overhead and below the knees, including bending, twisting, pulling, and stooping.
M oves, lifts, carries, and places merchandise and supplies weighing up to 50 pounds without assistance.
V isually verifies and reads information, often in small print.
C reates documents, reports, etc., using a writing instrument (such as a pencil or pen) or electronic device.
E nters and locates information on electronic device.
Work Environment
W orking in the following environment is necessary to perform one or more of the essential functions of this position.
W orks in areas requiring exposure to varying temperatures, extreme heat or cold, and/or wet, damp, or drafty conditions.
W orks overnight as required.
W orks varying shifts as required.
Published On 02/03/2020 This job description supersedes all prior descriptions Page 2 of 3
WMFH15696
Job Types: Full-time, Part-time
Pay: $17.00 - $18.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Evening shift
- Overnight shift
Weekly day range:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Chardon, OH 44024: Reliably commute or planning to relocate before starting work (Required)
Shift availability:
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Work Location: In person
